Updating The Firmware - DO NOT DO THIS UNLESS INSTRUCTED
DO NOT DO THIS on a Thunder Laser USA Machine UNLESS INSTRUCTED to do so by Thunder Laser USA support. If you suspect a controller error or issue, try this first: Resetting The DSP To Default Parameters, then contact support@thunderlaserusa.com.
Thunder Laser uses a custom firmware image for its machines and there are different versions for the different machines series (Nova, Bolt, and Odin).
We do not publish our firmware. Please contact support for more information.
For Bolt Users (With the Gt5 Screen): How to Flash Screen (HMI) and Controller (DSP) Firmware on a Thunder Bolt Laser using the Screen and USB
Download RdWorks here: RD Works For Thunder Laser
You need to see this before performing a firmware upgrade or controller swap: Replacing the DSP Controller
Here are the detailed instructions:
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How to Flash Screen (HMI) and Controller (DSP) Firmware on a Thunder Bolt Laser using the Screen and USB
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If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!