Press the Menu button and then the Right Arrow button | Press the System Info Button |
EX: Older Firmware Version (No Date) | EX: Newer Firmware Version (Dated March 15th 2024) |
Copy the firmware files you were sent from Thunder to the ROOT (Main listing) of the USB stick, the files should not be in a sub-folder or zipped. With newer revisions, the file names of the firmware you will be using may not match exactly what is shown in the picture below.Ruida DSP Controller Firmware files have a .upd extensionScreen HMI Firmware files have a .hmt extension
Insert your Prepared USB stick with files into the USB port on the main screen as shown: | Press the Menu Button: |
Press the U Disk button: | Take note of Options for Controller and HMI |
Press the HMI button: | Screen is Upgrading Message: | Screen Upgrade Complete: |
If the screen can read an appropriate update file, then you will get this message that it is upgrading. It will take 5-10 minutes. | !!!DO NOT CYCLE POWER AFTER UPDATING THE HMI!!! Once the upgrade is complete, you will get this message. Press OK and then do the next step to flash the Board firmware. |
Press the Board button: | Controller Upgrading Message: | Controller Upgrade Complete: |
If the screen can read an appropriate update file, then you will get this message that it is upgrading. It will take 1-2 minutes. |
Power cycle the machine.Possible Errors and Messages:
Failed to read U Disk:Generally this means the USB stick cannot be read. Even if a USB is inserted but without files, you will not get this message.Upgrade Timed Out or did not complete:Try it Again. If it fails repeatedly, email support@thunderlaserusa.comError Condition After Trying to Flash:
If you attempt to flash firmware without any files on the USB stick, the screen will continue to wait until it can read the file. Other Screen and Machine functions may not work properly. Remove the USB stick from the Screen and acknowledge the error message that pops up. If you leave the USB inserted, the screen will likely stay hung up on trying to read.Reference Articles: