New Users Start Here

New Users Start Here

Welcome, ThunderFam!

Please click here for our full Training Academy.

    • Related Articles

    • LightBurn Start Delay to allow the fan to spool before the job starts

      Since LightBurn 1.2.00, a function has been added to the device settings in LightBurn to define a time delay for the start and end of a job. Click the wrench/screwdriver icon to open the pop-up Device Settings window. Adjust your start delay to ...
    • New FTDI Driver Solves Mac USB Issues

      Preface: This article covers the new FTDI driver that you can install to mitigate communication issues (File transfer failed, unable to connect, disconnected, file transfer glitches) that are commonly seen on the MAC OS with a direct USB connection. ...
    • Nova Series Users Manual

      For Thunder Laser USA support please email support@thunderlaserusa.com
    • How To Replace The Nova Series DC Tubes

      Preface: This article covers the basics of swapping out the tube of your Nova series Laser. Depending on the model and vintage, there will be some slight differences. We recommend reading the literature below the video to get a better understanding. ...
    • Additional Steps For Mac Users to allow Remote Support Sessions

      NOTE: These instructions are for reference only. When you click the join link from the computer, it will walk you through these steps. You cannot access the join settings until the session is initiated. There is nothing to do before the session. To ...
    If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!