Bought a new computer because the old one died or slowed down? The most common panic we see is a customer swapping machines, opening LightBurn on the new PC, and finding all their settings gone and the laser showing “Disconnected.” The good news: almost none of that has to happen. There are four things that make a computer swap painless — (1) carry your LightBurn setup over with a User Bundle backup, (2) transfer your LightBurn license, (3) install the correct driver for your machine, and (4) re-create your connection settings (especially if you use Ethernet).
This guide applies to Gantry Ruida machines (Nova, Nova Plus, Bolt, Odin, Mars, Mini) and the Aurora Galvo series, on both Windows and Mac. The bundle and license steps are the same on both platforms; the driver and connection steps differ, and each is called out below. Titan owners: the bundle and license steps apply to you too, but the connection differs — use the Titan connection guide for reconnecting.
Do these two things BEFORE you retire the old computer: export a User Bundle and deactivate your license.
Your material settings, cut libraries, and device profiles live on the old PC — not on the laser — and one of your three license seats is tied up on it. If the old computer still turns on, do Step 1 and Step 2 now. If it is already dead, you can still get running on the new PC; you will just be rebuilding your libraries from scratch and may need LightBurn’s help to free the seat, so it is worth every effort to use the old machine one last time first.
A User Bundle is LightBurn’s built-in way to migrate everything between computers in one file (requires LightBurn 1.6 or newer). On the old PC:
A bundle carries your LightBurn settings, custom hotkeys, material test presets, image presets, devices (including camera calibration and scanning offsets), material libraries, and art libraries.
The bundle does NOT include your project files or SHX fonts.
Copy your saved project files (.lbrn / .lbrn2) and your SHX Fonts folder to the new computer separately — the bundle only carries settings and libraries, not your artwork or SHX fonts.
LightBurn’s official walkthrough: Moving LightBurn to Another Computer and the User Bundles reference.
The bundle replaces the older, tedious method of exporting each settings file (device, prefs, libraries) one at a time. If you are on a LightBurn version too old for bundles, or want to also keep individual backups, see Backing Up Machine and LightBurn Settings. Note: your DSP machine settings live on the laser’s controller, not on the computer, so they are not lost in a computer swap — but keeping a periodic backup of them is still good practice.
Your LightBurn license is separate from the bundle and must be managed by you. Thunder Laser machines ship with a LightBurn Pro license, and that key allows 3 seats (installs) at once. Moving to a new computer means freeing a seat on the old one and activating it on the new one.
Can’t find your license key? It was emailed to you before your machine shipped — search your email for it first. If you can’t locate it, check with your sales representative or email support@thunderlaserusa.com. Full details on Thunder’s LightBurn licenses, seats, and management are in The LightBurn License — Everything You Need to Know About It.
Install LightBurn on the new computer, then handle the driver. What you do next depends on your operating system.
When Windows asks whether to allow LightBurn through the firewall, say yes to both Private and Public networks — missing this is a very common reason an Ethernet connection fails on a fresh install. Then install the driver that matches your machine:
Mac is simpler — there are no drivers to install:
Your laser keeps its IP address because that lives on the machine — but the network settings you had on the old computer do not transfer. You must re-create them on the new computer: either copy the exact IP configuration from your old machine, or mimic it so the new computer sits in the same range as the laser.
Full Ethernet setup and troubleshooting: Windows — Connecting via Ethernet · Mac — Connecting via Ethernet.
In the LightBurn Laser window you want to see “Ready” above the Pause button. If it says “Disconnected,” right-click the Devices button to kick-start communication. Once it reads Ready, send a small framing job to confirm the machine responds. If it stays Disconnected, work back through the driver step (USB) or the IP and firewall checks (Ethernet) above.
If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, email support@thunderlaserusa.com and the Technical Support Team will promptly assist you.