Typical 30 Minute Remote Support Sessions

Typical 30 Minute Remote Support Sessions


    • Related Articles

    • Scheduling Remote Training & Prescribed Support Sessions

      Preface: This article has the Sign up Links for a training or support session, please read the notes about each type of session so that you will be prepared for the session and session time is not wasted. Mac users, you will have permissions to allow ...
    • Typical 1 Hour Training Sessions

      These are some typical 1 Hr. Initial Training Sessions. Thunder Laser USA Support 1 hr. Initial Training Ticket #806 We cover scanning offset adjustments, time estimation settings, backing up lightburn settings, focus, air assist, and more. Thunder ...
    • Best Practices For Utilizing Remote Support

      This is a crash course on how to navigate the resources available as well as get your issue resolved in the most efficient, expeditious manner. Here are the best practices for getting effective support: Thunder Laser Warranty Issues If your Thunder ...
    • Additional Steps For Mac Users to allow Remote Support Sessions

      NOTE: These instructions are for reference only. When you click the join link from the computer, it will walk you through these steps. You cannot access the join settings until the session is initiated. There is nothing to do before the session. To ...
    • Specialized Training Sessions

      Thunder Laser USA is excited to be offering specialized lessons to take your laser business to the next level. These lessons will be one on one 1-hour remote meetings and we will go step by step towards your course goal, ending with a successful ...