Thunder Laser USA Technical Support

If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!

    • Popular Articles

    • LightBurn Start Delay to allow the fan to spool before the job starts

      Since LightBurn 1.2.00, a function has been added to the device settings in LightBurn to define a time delay for the start and end of a job. Click the wrench/screwdriver icon to open the pop-up Device Settings window. Adjust your start delay to ...
    • Uploading the LightBurn Materials Library

      Preface: This article covers how to Load the Material Library that you download into Lightburn How to Video: Complete Guide: Things to note: 1. The Library File that you download will always need to exist. Do not Delete it. Lightburn will reference ...
    • Inspecting and Cleaning Nova Series Optics

      Preface: This article covers how to clean your optics on your Thunder Nova Series Laser Quick Start Video: (Video Credit: Robert Kofoed of Computer Creationz) Complete Guide: Before you Begin: Cleaning your optics can help keep your machine operating ...
    • 100 Watt Materials Libraries

      *This information is provided “AS IS” to provide a starting point. It is always a good idea to run tests on each substrate and update the library as necessary. The Official Thunder Material Library PDF below and the precompiled LightBurn library file ...
    • Parameter Comparison

      Preface: This article covers various cuttings speeds for different materials based on testing. Your specific results will rely on having a similar material and setup. Results are not guaranteed. Parameters Chart: Find the material you want to cut in ...