Unlock an Encryted Ruida Controller

Unlock an Encryted Ruida Controller

If you get an error message on your controller: Machine Encrypted Contact.....

You will need to install RDworks on a windows PC, get that from here RDworks.


While installing RDwokrs, plug your machine in and select the "Install USB Driver"


Then finish the install:


Then locate the icon on your computer to Run RDworks:



In RDworks, goto the Config>Password selection.



Let RDworks communicate with the controller. Then enter the password "RD8888"


Then this prompt will show up:


Select 'Unlock mainboard'






Additional information direct from Cloudray (rough translation):

In the setting of the operating software menu, enter the factory password RD8888 in “Password Setting”:

A. Enter to change the “manufacturer authority”, first enter the old password RD8888, and then enter the new password (6 digits) to change the manufacturer’s authority. (The factory password can directly “unlock the motherboard”).

B. Enter “Encryption Number”, there are encryption period and encryption days. Set the number of periods and days you want, and then click Save Password. (The system will automatically save the document. There are periods in the document, “time limit cancel system restriction entrance password”, “number of days”, “final cancellation of system restriction entry Password”).

C. If it is a variable period, tick the “variable period” in the set period password, and then click Set, enter to change the number of periods and days, and then Then click Exit, and then click Save Password, the system will automatically save the document.

D. The system will automatically encrypt after the number of days of encryption. At this time, the control board will not be able to cut, and the operation panel will remind the board that it is encrypted.

E. Decryption, in the menu settings, “password settings”, click “cancel system restriction entry password”, and then enter the password in the document. Or directly enter the manufacturer’s password to unlock the motherboard.


    • Related Articles

    • Ruida RDC644XG Controller User Manual

      Ruida RDC644XG Controller User Manual
    • Clearing files from the Ruida Controller

      Clearing files from the Ruida Controller Cleaning your file system memory on the Ruida Controller should be part of your periodic maintenance. The controllers onboard memory is limited and as it nears its max capacity of 128mb we have seen some file ...
    • Connecting To Controller Message on Ruida HMI

      You will need to know How To Use A Multimeterto facilitate this diagnostic procedure. You will be measuring live 110vac and other voltages so care must be taken to follow all safety guidelines and best practices. LCD panel 1. Remove the connector ...
    • Troubleshooting Ruida Communication Issues

      Preface: This article covers how to troubleshoot when you have communication issues that are hardware related (Software has been properly configured but still will not communicate. Cables and adapters can present communication issues in their ...
    • How to Flash a Thunder Laser Ruida DSP Controller Firmware using RdWorks for Windows

      Preface: This article covers how to flash the Ruida DSP firmware using RDworksV8 over a USB Connection. You will need to install and establish the connection prior to doing a firmware flash, that is not covered in this article. Quick Start Video: ...
    If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!