Thunder Laser Logistics And Delivery Debunked

Thunder Laser Logistics And Delivery Debunked


There is quite a lot of discussion about logistics and delivery and how it relates to Thunder Laser USA. Much of this discussion revolves around 3 main areas: Lead Times, Order Of Delivery, and Carrier Unable or Unwilling To Offload.

This article will address these topics as well as provide the logistics providers everything they need to know to successfully offload our equipment.

If you are a logistics provider for a Thunder Laser USA equipment delivery,

please pay particular attention to Section 3 for important info.

Lead Times

The lead times can vary due to many of the the same reasons discuss in the next section, coupled with all of the other logistics woes covered in this article. 

And we get very little tracking data ourselves, but we do pass on any info we receive. 

That said, we are actually very accurate with the lead time estimates and they sometimes make it a bit early, at least in the pre-covid world. It seems that logistics have tanked over the past year or so and it is beyond your span of control. 

Order Of Delivery

Here is why it appears that the machines don't arrive in exactly the same order in which they are assigned... because they don't.

We preorder containers of machines based on what we think we will need and what makes the most effective use of the cargo space in that container. these are ordered well before you call and put your name on one.

Container X may have a Nova 63 or 2, 4 Nova 51's, 5 Nova 35's, 8 Nova 24's, a few Mini 60's etc... Container Y may have a totally different quantity of machines.

If you get the last Nova 35 on container X, and the very next caller wants a 35, they go in the next available slot.. on the next container, so there could be a 2, 3, or even 4 week difference depending on the pre ordered inventory even though you ordered 10 minutes apart.

When you order a machine, it is already in the pipeline, we dont order the machines as the individual orders are taken. we keep adding more containers and more machines and still, all of the slots fill up. this is why there is more to it than just the date you sign on the dotted line.

So, long story short, no one is skipping line or screwing up the ordering and delivery sequence. it's just that we are working with predefined quantities and we put you in the closest slot we can. hope that helps.

That said, There are instances where some containers arrive before others after we have staged them. This is totally out of our control so we have to adapt to the situation. 

Carrier Unable/Unwilling To Deliver

Thunder Laser USA always specifies residential liftgate and all weights, dimensions, etc... are known beforehand, so the carrier should not have any last minute objections. We are working on our processes and collaborating with our logistics providers to make sure the carriers have the info they need to ensure a successful delivery. 

More on that here:

    • Related Articles

    • Shipping & Delivery

      Shipping & Delivery Your Thunder Laser has shipped! You should've received an email with tracking and shipping confirmation. It won't be long now.  If you have any delivery questions please contact Randy Stubbs with GlobalTranz ...
    • Thunder Laser USA Warranty & Transfer

      Thunder Laser Factory Warranty Thunder Laser Global The current 2022 OEM factory warranty can be found below. The factory warranty start date is the day it leaves the factory. NOVA ODIN AURORA Thunder Laser USA Thunder Laser USA understands that some ...
    • Thunder Laser USA Supply Chain

      Here's how it works Let's take a moment to understand where all of Thunder Laser USA's stock is and how it all comes together: We have 3 OEM physical inventory locations in the US: Thunder Laser USA Headquarters & Sales Division in Texas Thunder ...
    • Uncrating Your Thunder Laser

      Uncrating Your Thunder Laser Uncrating your new Thunder Laser is fairly straightforward, you will need a few tools to make this happen.  NOTE: The leveling casters are nailed to the pallet, you must pry the wood off them and RAISE them, if you leave ...
    • Thunder Laser Approved Antifreeze

      UPDATE: As of November 2022 Thunder Laser China has approved pink RV antifreeze for use in Thunder Laser USA Nova series machines You can now use pink RV Antifreeze the same as, or equivalent to, the product linked below in Thunder Laser USA ...