This information does not typically apply to any of our equipment except the Nova 63, and a tiny number of 51's.
Nor does this information typically apply to any delivery site that has commercial facilities, docks, material handling equip., etc...
The Nova 51 shouldn't have issues either but we have collaborated with some of the end users as well as some drivers to see where the pain points actually are. More on that later.
The Nova 63 is iffy and often requires a dock, material handling, etc... available to facilitate the delivery.
Nova 51
Textbook Delivery
Possible Issues
coming soon
Issue Mitigation
more to follow
Nova 63
Textbook Delivery
video coming soon
Possible Issues
coming soon
Issue Mitigation
more to follow
Unboxing Issue (Nova 63 only)
The accessories and peripherals are underneath that machine. You will need to remove the contacts from beneath the machine. You may want to incorporate any material handling resources you may need into your delivery and unboxing procedure.
Nova 35 pictures: Right Side Control Panel: Back Left Side Control Panel for LPSU: Nova 51: Left side of Machine, behind right blue door: Right Side of Machine, behind left blue door: Right Side Of machine, behind right blue door: Back Left Control ...
There is quite a lot of discussion about logistics and delivery and how it relates to Thunder Laser USA. Much of this discussion revolves around 3 main areas: Lead Times, Order Of Delivery, and Carrier Unable or Unwilling To Offload. This article ...
Problem description: You can hear a beep continuously that comes from the indicates light, even if the machine is rebooted. If the sensor tripped from a legitimate heat even, then it will need time to cool down to clear the output signal. Reasons: 1. ...
This is a collection of Bolt Machine Pictures to show where items are located and what they are commonly called. Right Side: Left Side: Tube Box: Under the Honeycomb:
If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you! You can also use the form here.
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