Problematic Machine Deliveries

Problematic Machine Deliveries


Problematic Machine Deliveries

This information does not typically apply to any of our equipment except the Nova 63, and a tiny number of 51's.


Nor does this information typically apply to any delivery site that has commercial facilities, docks, material handling equip., etc... 


The Nova 51 shouldn't have issues either but we have collaborated with some of the end users as well as some drivers to see where the pain points actually are. More on that later.



The Nova 63 is iffy and often requires a dock, material handling, etc... available to facilitate the delivery.


Nova 51

Textbook Delivery



Possible Issues

coming soon


Issue Mitigation

more to follow


Nova 63

Textbook Delivery


video coming soon


Possible Issues

coming soon


Issue Mitigation

more to follow


Unboxing Issue (Nova 63 only)

The accessories and peripherals are underneath that machine. You will need to remove the contacts from beneath the machine. You may want to incorporate any material handling resources you may need into your delivery and unboxing procedure. 

More here: Important Unboxing Considerations (Nova 63 only)


    • Related Articles

    • Machine Dimensions

      Preface: This article cover machine dimensions, crate sizes, and weights. Nova 24* and Mini 60 Reference: Nova 35, 51, and 63 Reference: Machine Weights & Dimensions Note that models will vary slightly based on the selected sources, the peak weight ...
    • Machine Hardware Identification

      Nova 35 pictures: Right Side Control Panel: Back Left Side Control Panel for LPSU: Nova 51: Left side of Machine, behind right blue door: Right Side of Machine, behind left blue door: Right Side Of machine, behind right blue door: Back Left Control ...
    • Thunder Laser Logistics And Delivery Debunked

      There is quite a lot of discussion about logistics and delivery and how it relates to Thunder Laser USA. Much of this discussion revolves around 3 main areas: Lead Times, Order Of Delivery, and Carrier Unable or Unwilling To Offload. This article ...
    • Machine Protected Work Paused

      New Style with door checking board LCD panel shows the following information: Door Sensor Safety Systems Our machine has sensors for door protection, we’ve installed 5 door sensors totally. 2 mounted at top flap, 1 mounted at the front door, 1 ...
    • The Machine Beeps Continuiously

      Problem description: You can hear a beep continuously that comes from the indicates light, even if the machine is rebooted. Reasons: 1. Temperature sensing probe is bent The heat alarm sensor board is installed in the middle under the X-axis rail. ...
    If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!