Preface: This article covers how to check if you have a DSP License installed and how to swap from a GCode License to a DSP License
Note that there are changes coming to the Lightburn License Structure that will go into effect Oct 1, 2024 which will make some of the information in this article moot. Please read about it here.
Before you deactivate your license, be sure to sign up/into the Lightburn portal to confirm your current license, Deactivations and Activations ability. More on that here.
Quickstart Video:
Complete Guide:
Most Common Symptoms that you only have a Gcode License Activated:
1. Ruida controllers not shown as an option the Device List
Ruida Controller Option Missing
Ruida should be here if you have an active DSP License
2.License Doesn't show DSP
3. Importing LBDEV File, No Device Imports
If you are using the "Easy" Button import, but the device does not actually import then you likely do not have the proper license
How to Swap a Gcode License to a DSP License:
Locate your DSP license key that was sent to you by Thunder Laser USA for applicable machine purchases.
If you plan to upgrade your current Gcode key to DSP on Lightburn's site directly, you can do that as well and skip these steps since you do not have a new key to enter.
1. Open up Lightburn
Double Click the Lightburn Icon
Let Lightburn Load
2. Go to Edit> License Management
3. Deactivate existing key (Lightburn will close)
Click the "Deactivate License"
Click "Ok" to let Lightburn Close
4. Open Ligthburn back up. Enter new DSP Key and Activate
Open Lightburn Back up
Enter your new DSP key and Click Activate
5. Check for DSP License
Now that you have your DSP key entered, proceed with setting up your new laser device
Note that there are changes coming to the Lightburn License Structure that will go into effect Oct 1, 2024 which will make some of the information in this article moot. Please read about it here. Lightburn License Overview: New Thunder Laser NOVA and ...
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If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!