● The size of the graphic is larger than the working area of the machine
If your laser cutter’s working area is 600×400mm, but you want to cut a graphic which larger than 600×400mm, this warn appears. Since the laser is not able to work beyond its working.
● Incorrect starting point
If you set an incorrect starting point, the graphic might be out of bounds. Please set a correct starting point to resolve this problem, like below.
●Older Machine with 5-Pin rotary while running a rotary job
Preface: This article is for those users with older machines that have a 5 Pin rotary with a switch and are using Lightburn. Your rotary is driven by the Y axis output and not the U Axis output. Background: Older Thunder Laser machines used the Y ...
***This article is a work in progress as we coordinate translations and clarity of the message, please be patient*** Below is a list of warning messages that may appear on the screen of your Thunder Bolt Machine 1、 Warning while trying to Frame or ...
Preface: This article covers the possible solutions to a Water Error Work Paused alarm message that shows up on the Laser Machine Controller Screen when you try to start a job. Alarm Message On Screen: LCD panel shows the following information: Water ...
Preface: This article covers the troubleshooting steps related to the error message "Hard Limit Prot" on the ruida controller screen The message on the screen: What causes this error message: The four end stop switches for X-, Y-, and Z+/- can cause ...
Preface: The information below will cover testing the X and Y endstops to troubleshoot X or Y axis motion issues on your Thunder Laser Nova Series machine. This article includes where to source replacement endstops and additional resources are linked ...
If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!