TABLE OF CONTENTS



Problematic Machine Deliveries

This information does not typically apply to any of our equipment except the Nova 63, and a tiny number of 51's.


Nor does this information typically apply to any delivery site that has commercial facilities, docks, material handling equip., etc... 


The Nova 51 shouldn't have issues either but we have collaborated with some of the end users as well as some drivers to see where the pain points actually are. More on that later.



The Nova 63 is iffy and often requires a dock, material handling, etc... available to facilitate the delivery.


Nova 51

Textbook Delivery



Possible Issues

coming soon


Issue Mitigation

more to follow


Nova 63

Textbook Delivery


video coming soon


Possible Issues

coming soon


Issue Mitigation

more to follow


Unboxing Issue (Nova 63 only)

The accessories and peripherials are underneath that machine. You will need to remove the contacts from beneath the machine. You may want to incorporate any material handling resources you may need into your delivery and unboxing procedure. 

More here: Unboxing Issue (Nova 63 only)