Thunder Laser USA Client Support

Welcome and TL-USA Client Portal Overview 1

• Welcome to Thunder Laser USA's Client Care Portal

Info & Announcements 4

• Best Practices For Utilizing Remote Support
• Thunder Laser USA Webinar Calendar
• One Hour Initial Training Session
• Scheduling A Remote Support Session

Safety, Convenience, & Compliance 2

• DANGER: Class 4 C02 Laser Radiation, PPE, & Fire Suppression
• General Precautions

Product Evolution & Innovation 1

• July 1, 2020 Nova Series Changes

Unboxing & Installation 5

• Unboxing of Thunder Laser Nova 51
• How To Unpack The Nova Crate
• Getting Nova Series Machines Through A Standard Doorway
• Nova Series Machine Dimensions
• Nova 24 Reviews, Overviews, Unboxings, and Info

Setup & First Run 4

• IMPORTANT Preparation & First Steps
• Nova Series Overview - Heads, Optics, Focus
• Thunder Laser USA 1st Run Workflows
• How To Use Your Machine

Adjustment & Diagnostics 15

• Calibrating The Stock 2″ Head To The Autofocus For Nova Series
• Thunder Laser Pulse Test Current Reading Data Collection
• Thunder Laser Scanning Offset Adjustment
• Checking And Adjusting Bearing Tension
• Calibrating Axes In LightBurn

See all 15 articles

Preventative Maintenance 3

• Inspecting and Cleaning Nova Series Optics
• Preventative Maintenance Checklist
• Removing the Honeycomb Bed

Nova Series Machines 11

• Nova Series Unified Owner’s Manual (US)
• Nova Series DSP TL Timer V8 Block Diagram
• Nova Series Included Parts
• Nova Series DSP TL Timer V6 Block Diagram
• Choosing The Right Camera For LightBurn

See all 11 articles

Air Assist 8

• Quantifying Air Assist Pressures
• Stock Nova Series Air Assist Pump
• Nova series Stock Air Assist Pump
• Retrofitting Dual Air Assist
• Selecting Between Low and High Dual Air Assist Stages In LightBurn

See all 8 articles

Chiller 8

• Selecting Intelligent or Constant Mode on CW-5000 Series Chillers
• Constant Mode Temperature Set Point on CW-5XXX Chillers
• S&W CW-5000 Series Chiller User Manual
• S&W CW-5000 Series Chiller Maintenance Manual
• CW-5xxx Series Chiller Alarm Connections

See all 8 articles

Exhaust 4

• Venting The Exhaust From Your Thunder Laser
• CZ-TD550 Exhaust Fan Specs
• W150 Inline Exhaust Fan Specs
• Thunder Laser Fume Extractor Specifications

Controller 3

• Resetting The DSP To Default Parameters
• Ruida RDC644XG Controller User Manual
• Changing Ruida Language Back To English

Connectivity 4

• Connecting A Thunder Laser To LightBurn Via USB
• Connecting A Thunder Laser To LightBurn Via Ethernet
• Adding Wireless Capability To Thunder Laser DSP’s
• ThunderCAM Installation

Control Software 5

• RDWorksV8.0 Software Manual
• LightBurn Trial Mock Nova Setup
• Installing The LightBurn CorelDRAW Macro
• C++ Install Error When Updating LightBurn
• Imperial & Metric Units in LightBurn

Rotary Devices 5

• TL-USA Unified RotoBoss Rotary Manual
• Improved Roller Rotary Setup
• Powder Coated Tumbler Workflow
• RotoBoss JR Tensioner Relocation Modification
• Low Roller Stemmed Glassware

Optics 4

• Gaining Extra Clearance With The 4" Head
• Common ZnSe Focus Lens Failure
• Dot Test-2” vs. US-HR (Beam Buddy)
• Laser Lenses, Optics, and Focus

Electrical & Main Power 4

• Nova Series v8 AC Power Overview and Diagnostics
• Thunder Laser Main Power Requirements
• Thunder Laser Uninterruptible Power Supply Guide
• Using Extension Cords With Thunder Laser Nova Series

Odin Series Machines 2

• Odin 22 Checking Lens Assembly
• Odin Series User Manual

Mini 60 1

• Mini 60 User Manual

Thunder Laser Material Libraries 7

• Uploading the LightBurn Materials Library
• 40 Watt Materials Libraries
• 60 Watt Materials Libraries
• 80 Watt Materials Libraries
• 100 Watt Materials Libraries

See all 7 articles

Material & Supply Vendors 0

Best Practices For Processing Materials 7

• 3D Relief Engraving on Acrylic
• 3D Relief Engraving On Natural Wood
• 410 - Prepping Artwork (File Specific)
• 426 - Setting Comp Test
• Best Practices For Surface Engraving Cast Acrylic

See all 7 articles

Material Sample Tests 6

• TL-USA Sample Submission Request
• Ray Artemus Wood & Acrylic Sample Test
• Rubber Stamp Sample Test 1
• Rubber Stamp Graphic Setup Issue 2
• Leather Patch Sample Full Workflow

See all 6 articles

Tools & Fixtures 3

• Thunder Laser 2" Head Focus Tool File
• Stepped Focus Tool
• LightBurn Material Test File

Laser Control Software 2

• RD Works For Thunder Laser
• LightBurn Software