Thunder Laser USA Client Support

Info & Announcements 5

• Welcome to Thunder Laser USA's Client Care Portal
• Best Practices For Utilizing Remote Support
• Thunder Laser USA Webinar Calendar
• One Hour Initial Training Session
• Scheduling A Remote Support Session

Safety, Convenience, & Compliance 1

• SAFETY INFO: Class 4 C02 Laser Radiation, PPE, & Fire Suppression

Product Evolution & Innovation 1

• July 1, 2020 Nova Series Changes

Unboxing & Installation 8

• CHEAT SHEET - Important Preparation & First Steps
• How To Unpack The Nova Crate
• Getting Nova Series Machines Through A Standard 30" Doorway
• Unboxing of Thunder Laser Nova 51
• Nova Series Machine Dimensions

See all 8 articles

Setup & First Run 3

• Nova Series Overview - Heads, Optics, Focus
• Thunder Laser USA 1st Run Workflows
• How To Use Your Machine

Adjustment & Diagnostics 24

• Calibrating The Stock 2″ Head To The Autofocus For Nova Series
• Thunder Laser Pulse Test Current Reading Data Collection
• Thunder Laser Scanning Offset Adjustment
• Checking And Adjusting Bearing Tension
• Calibrating Axes In LightBurn

See all 24 articles

Preventative Maintenance 4

• Inspecting and Cleaning Nova Series Optics
• Preventative Maintenance Checklist
• Removing the Honeycomb Bed
• Cleaning Your Stock Exhaust Fan

Nova Series Machines 13

• Nova Series Unified Owner’s Manual (US)
• Nova Series DSP TL Timer V8 Block Diagram
• Nova Series Included Parts
• Nova Series DSP TL Timer V6 Block Diagram
• Choosing The Right Camera For LightBurn

See all 13 articles

Air Assist 11

• California Air Tools 8010A Owner's Manual
• Dual Air Assist Theory of Operation and Schematics
• ThunderAIR External Compressor Interface Kit
• ThunderAIR Digital Pressure Monitor Kit
• Quantifying Air Assist Pressures

See all 11 articles

Chiller 10

• Selecting Intelligent or Constant Mode on CW-5000 Series Chillers
• Constant Mode Temperature Set Point on CW-5XXX Chillers
• S&W CW-5000 Series Chiller User Manual
• S&W CW-5000 Series Chiller Maintenance Manual
• CW-5xxx Series Chiller Alarm Connections

See all 10 articles

Exhaust 6

• Venting The Exhaust From Your Thunder Laser
• CZ-TD550 Exhaust Fan Specs
• W150 Inline Exhaust Fan Specs
• Thunder Laser Fume Extractor Specifications
• SRA Fume Extractor Maintenance

See all 6 articles

Controller 4

• Resetting The DSP To Default Parameters
• Ruida RDC644XG Controller User Manual
• Changing Ruida Language Back To English
• Backing Up Machine and LightBurn Settings

Connectivity 4

• Connecting A Thunder Laser To LightBurn Via USB
• Connecting A Thunder Laser To LightBurn Via Ethernet
• Adding Wireless Capability To Thunder Laser DSP’s
• ThunderCAM Installation Manual

Control Software 7

• RDWorksV8.0 Software Manual
• LightBurn Trial Mock Nova Setup
• Installing The LightBurn CorelDRAW Macro
• C++ Install Error When Updating LightBurn
• Imperial & Metric Units in LightBurn

See all 7 articles

Rotary Devices 5

• TL-USA Unified RotoBoss Rotary Manual
• Improved Roller Rotary Setup
• Powder Coated Tumbler Workflow
• RotoBoss JR Tensioner Relocation Modification
• Low Roller Stemmed Glassware

Optics 5

• Common ZnSe Focus Lens Failure
• Dot Test-2” vs. US-HR (Beam Buddy)
• The Basics Of Focus
• Gaining Extra Clearance With The 4" Head
• Laser Lenses, Optics, and Focus

Electrical & Main Power 7

• High Resistance Connections and Terminations
• Nova Series DSP TL Timer V5 Block Diagram
• Nova Series v8 AC Power Overview and Diagnostics
• Plug Strips & Surge Protectors
• Thunder Laser Main Power Requirements

See all 7 articles

Odin Series Machines 2

• Odin 22 Checking Lens Assembly
• Odin Series User Manual

Mini 60 2

• Mini 60 User Manual
• Mini 60 Wiring Diagram

Motion Control 5

• Leadshine 573HBM20 Series EZ Servo
• Leadshine CL1-507-3LS
• Leadshine HBS57
• Leadshine iST57-10
• Nova Series Bearings

Thunder Laser Material Libraries 7

• Uploading the LightBurn Materials Library
• 40 Watt Materials Libraries
• 60 Watt Materials Libraries
• 80 Watt Materials Libraries
• 100 Watt Materials Libraries

See all 7 articles

Best Practices For Processing Materials 7

• 3D Relief Engraving on Acrylic
• 3D Relief Engraving On Natural Wood
• 410 - Prepping Artwork (File Specific)
• 426 - Setting Comp Test
• Best Practices For Surface Engraving Cast Acrylic

See all 7 articles

Material Safety and Datasheets 2

• Can I Cut Vinyl/PVC In A Laser?
• Materials Not Suitable For CO2 Laser Machines

Material & Supply Vendors 0

Material Sample Tests 5

• Ray Artemus Wood & Acrylic Sample Test
• Rubber Stamp Sample Test 1
• Rubber Stamp Graphic Setup Issue 2
• Leather Patch Sample Full Workflow
• Safran Material Test

Tools & Fixtures 3

• Thunder Laser 2" Head Focus Tool File
• Stepped Focus Tool
• LightBurn Material Test File

Laser Control Software 2

• RD Works For Thunder Laser
• LightBurn Software