Required Information For OEM Warranty Conditions
Please follow our requirements strictly！
Overview
In order to warranty parts, the OEM manufacturers of the products require that we gather some specific information and imagery.
DC Excited Glass Tubes
To process the warranty for glass tubes, the OEM requires a picture of the destroyed tube as shown below:
SPT Glass Tubes
Reci Glass Tubes
The number on metal head and the label must be clearly.
Laser Power Supply (LPSU)
more on this coming soon
Chiller
more on this coming soon
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If you are a Thunder Laser USA client and still need Technical Support after exhausting the resources in the Knowledge Base, simply email support@thunderlaserusa.com and the Technical Support Team will promptly assist you!