We have gotten reports of the mirror optic mounts being stuck or cross-threaded. This is usually rectified by using the included pliers to achieve more positive engagement and more leverage to remove the ring.
The optic retaining ring has 2 slots (green) and 2 holes (red). The slots will accept the included removal tool which is normally used when fitting optics.
If you find it difficult to remove the ring with the removal tool, you can use the included snap ring pliers, in the 2 holes on the ring, to facilitate the removal.
Here is what's included with your machine: Nova Series Included Parts