Finding Information About Your Equipment

Manufacturer's Label

Location Of the OEM Machine Label

The manufacturer's labels can be found as shown below:

NOVA SERIES MACHINE LABEL LOCATION	BOLT/ODIN MACHINE LABEL LOCATION	AURORA SERIES MACHINE LABEL LOCATION

Example Machine Label

Here is a close-up of an example tag for your reference:

Tube Labels

DC Tubes

Location Of DC Tube Label

Tube Labels are typically near the center of the tube (green arrow):

Example DC Tube Labels

This is an example of an SPT label:

This is an example of a Reci Label:

RF Tubes

Location Of  RF Tube Label

The RF Tube Label may not visible as fitted in the machine. Your Thunder Laser Distributor's Support Team will have access to that information.

Chiller Serial # Label

Teyu Chiller and Thunder Laser require the serial number associated with all failure reports for tracking the part to the assembly line, analyzing failure rates, warranty purposes, etc...

The chiller serial number can be found near the drain port at the bottom rear of the unit:

Controller Info In LightBurn

You can go to EDIT > GET CONTROLLER INFO in LightBurn (with the machine connected) to retrieve the counts: 

In newer versions of Lightburn, this function may be under the "Laser Tools" option in the toolbar

This is what is displayed:

Here is how to get the data:

• Related Articles

• Thunder Laser USA Warranty & Support Transfer Information

  Thunder Laser Factory Warranty Thunder Laser Global The current 2024 OEM factory warranty can be found below. The factory warranty start date is the day it leaves the factory. NOVA ODIN BOLT BOLT PLUS and PRO AURORA Thunder Laser USA Thunder Laser ...

• Recommended Testing & Maintenance Equipment

  Safety First Injury, death, loss of property, fire, electric shock, malfunction, reduced performance & machine life, and critical failures can result from not reading, understanding, and following the Operation Manual. Example Excerpt from Nova ...

• Required Information For OEM Warranty Conditions

  Please follow our requirements strictly！ Overview In order to warranty parts, the OEM manufacturers of the products require that we gather some specific information and imagery. DC Excited Glass Tubes To process the warranty for glass tubes, the OEM ...

• Thunder Bolt Camera Information, Calibration and Setup

  Preface: This article covers information about setting up your Thunder Bolt Lid camera. This video will guide you through setup and calibrations in Lightburn Camera Model and Specs: Model KS5A2361: Results from WebCamTests.com Windows Device Manager: ...

• Aurora Sino-Galvo AF2206 Scanning Head Technical Information

  Please see the attached.